At Arosny, we strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied, we offer a 30-day no-questions-asked return and exchange policy. Please read the following details to understand our return procedures and policies.
30-Day Return and Exchange Policy
You can return or exchange any product within 30 days of the delivery date without any restocking fee.
Conditions for Returns and Exchanges
- Defective or Flawed Products: If the product you received is defective or has any flaws, we will cover the cost of return shipping. Please contact our customer service team to receive return instructions.
- Customer-Initiated Returns: If you wish to return a product for any other reason, the buyer is responsible for the return shipping costs.
Return Instructions
- Contact Us First: Before returning any products, please contact our customer service team to obtain return instructions.
- Unused Condition: Ensure that the items are unused and returned in their original packaging.
- Return Shipping: Follow the instructions provided by our customer service team to send the items back to us.
Refund Process
Once we receive the returned items and confirm their condition, we will process your refund within 3 business days. The refund will be issued to the original payment method used during the purchase.
Contact Information
For any questions or concerns regarding returns or exchanges, please feel free to contact our customer service team:
- Email: [email protected]
- Phone: (720) 798-0150
- Address: 13833 E Richthofen Cir, Aurora, CO, 80011, US
Thank you for shopping with Arosny. We value your business and are committed to providing you with the best possible service.